NOTICE: Due to the coronavirus PSI and DOI testing facilities may be temporarily closed. Please check PSI's covid 19 update page for the latest information regarding testing locations and availability. https://www.psionline.com/important-notice-update-concerning-covid-19-coronavirus
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The California Department of Insurance (CDI) is authorized to license individuals who wish to operate as insurance producers, adjusters, and bail agents as defined in the California Insurance Code (CIC).

The steps to become licensed are:

  1. Complete your prelicensing education requirements. You must complete the required program time (12/20/40/52 hour) and pass the final exam. Once you get your passing certificate from PreLicenseTraining.com and and email letting you know your completed courses have been submitted to the DOI you can move to step 2
  2. Pass a licensing examination to confirm that you have attained at least a minimum level of knowledge regarding the principles, practices, statutes, and regulations relating to the insurance profession and the services you will sell or represent to consumers.
    1. Register a PSI account. Go to www.psiexams.com and create your account
    2. Register for an exam in your PSI account. Select Organization (Government/State Licensing Agencies), Jurisdiction (California), and Account (CA Department of Insurance). Then select your exam type
      • NOTICE: For each test, there are two options, "CA PSI Site" or "CA CDI Site". If you select the "CA PSI Site" option, you will be able to take the test at one of PSI's 26 testing centers located throughout the state. If you select the "CA CDI Site" option, you may take your test ONLY at the CDI testing centers located in Los Angeles (This location will be closing in the future and PSI locations will be the only option). Once you select your test option, you will be prompted to enter in your payment information to complete thee exam registration process. You must register and pay for your exam before you can see available test dates and times.
    3. Schedule Your Exam. Once you have registered and paid for your test, you may select your test location, date and time. Once you have secured your test date and time, print out your confirmation and bring this along with your valid driver’s license/ID Card with you to your exam
  3. Get fingerprinted & complete a background check: To receive an insurance license from the CA Department of Insurance, you must pass a background check with the Department of Justice. You must get your fingerprints done by an approved LiveScan vendor to complete this process. Once your fingerprints have been processed, they will be transmitted to the DOI and DOJ for processing. To set up an appointment at one of our locations, you may call Coastal LiveScan at (760) 230-1830. You may also get fingerprinted at the testing center on the day of your exam. If you currently have an ACTIVE insurance license on file with the DOI, or have gotten fingerprinted for an insurance license within the last 1 year, you do not need to get fingerprinted again.
  4. Submit a completed license application to DOI: Once you have passed your state exam, you can submit your application for a license to the DOI. After you pass the state exam, PSI Exams will give you your 12 digit DOI ID Number, which you will need to submit your application. Application can be submitted on the DOI website www.insurance.ca.gov. The name if the application is the "FLASH" application. For questions regarding the licensing application, please contact the DOI directly at (800) 967-9331

CANCELING AN EXAMINATION APPOINTMENT

You may cancel and reschedule an examination appointment without forfeiting your fee if your cancellation notice is received two days before the scheduled examination date. For example, for a Monday appointment, the cancellation notice would need to be received on the previous Saturday. You may call PSI at (800) 211-2754 Please note that you may also use the automated system, using a touch-tone phone, 24 hours a day in order to cancel and reschedule your appointment.

NOTE: a voice mail message is not an acceptable form of cancellation. Please use the internet, automated telephone system (IVR), or call PSI and speak to a customer service representative.

MISSED APPOINTMENT OR LATE CANCELLATION

Your registration will be invalid, you will not be able to take the examination as scheduled, and you will forfeit your examination fee, if you:

  1. do not cancel your appointment two days before the scheduled examination date;
  2. do not appear for your examination appointment;
  3. arrive after the examination start time;
  4. do not present proper identification when you arrive for the examination.

PSI Testing Locations    CA DOI Testing Locations

WHEN REPORTING TO THE EXAMINATION SITE

1. Arrive at least 30 minutes before your appointment, this extra time is for signing in and and identification verification. If you arrive late, you may not be admitted to the examination site and you will forfeit your examination registration fee.

2. You must provide one form of identification and must be a valid form of government issued identification (driver's license, state ID, passport, passport card or military ID) which bears your signature and has your photograph. Failure to provide all of the required identification at the time of the examination without notifying PSI is considered a missed appointment, and you will not be able to take the examination that day.

EXAMINATION TIME LIMIT

The following chart indicates the type of examination, the number of hours allotted and the number of questions on the examination:

California Exam Information Exam Type
Time (minutes)

Accident and Health Agent

105

Casualty Broker-Agent

98

Commercial Insurance

98

Insurance Adjuster

158

Life and Disability Analyst

210

Life Limited to Burial and Funeral Expense

135

Life, Accident and Health Agent

195

Life-Only

105

Personal Lines Broker-Agent

135

Property Broker-Agent and Cas Broker-Agent

195

Property Broker-Agent

98

Public Adjuster

165

SOME TEST TAKING STRATEGIES

There are several test taking strategies that you can use in preparing to take the license examination, and several are listed below:

  • Read the question carefully.
  • Think of the answer in your head before looking at the possible answers. This way the choices given on the test won't throw you off or trick you.
  • Eliminate answers you know are not correct.
  • Read all the choices before choosing your answer.
  • There is no guessing penalty, so you should always take an educated guess and select an answer.
  • Don't keep on changing your answer, usually your first choice is the best one, unless you misread the question.
  • In "All of the above" and "None of the above" choices, if you are certain one of the statements is true, then don't choose "None of the above", and if one of the statements is false, don't choose "All of the above".
  • In a question with an "All of the above" choice, if you see that at least two statements are correct, then "All of the above" is probably the answer.
  • A positive choice is more likely to be true than a negative one.
  • Usually the correct answer is the choice with the most information.

In addition, review the most current Educational Objectives, StudyHall, and Video Cram Course. When reviewing the material, also review any textbooks the educational provider has referenced as being used to develop the prelicensing course. Educational providers may list their references as well as other useful references at the end of the textbook.

Schedule your exam by clicking the green "Schedule My Exam"
button below and goodluck!

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California Department of Insurance (CDI / DOI)
    (800) 967-9331
    http://www.insurance.ca.gov

Testing Provider (PSI)
    (800) 733-9267
    (877) 392-6422
    http://www.psiexams.com

PSI Testing Locations

CA DOI Testing Locations