The courses are available to you from any computer or mobile device that has Internet access and ...

The website was redesigned to be usable and accessible from any device so an app is no longer req...

No, sound is not required for prelicense training. The beginning tutorial and introduction explai...

Click play to start the video, once the intro video has played and it starts playing the video yo...

Sometimes you may need to clear your browser's cache to force new information to be downloaded fr...

You can get a username and password by signing up for an account on the website. You may signup f...

You are not required to have a high speed internet connection. Depending on your speed you may ha...

You can make a forgot password request HERE. What this will do is send you an email with a unique...

Our website and training system does not require any special software. In order to view our conte...

Have you tried another browser? Our website was designed to work with all mainstream browsers. Pl...

If you get disconnected from the Internet for more then 1 minute you should logout of your accoun...

If you experience any problems while taking the course, then please call 1-800-780-2113 or e-mail...

Please remember that our video is downloading over the internet and will only be as good as the s...